In the last year, the Citizens Advice consumer service has dealt with almost half a million consumer-related issues like faulty washing machines, undelivered parcels and fake designer goods. Over 50,000 of these were during November 2018, by far the busiest month for the consumer service. Black Friday and Cyber Monday mark the busiest shopping weekend […]
❗️We’re experiencing issues with our Adviceline telephone system today and we apologise for any inconvenience this may cause you. Information and advice are available online at citizensadvice.org.uk ❗️
It’s thanks to the leadership, governance and support of our trustees that, together, we’re able to help people find a way forward.
We’re closed in #Ludlow on Monday 16th September. We will open as normal in Ludlow on Wednesday 18th September. You can contact our telephone Adviceline service on 03444 99 11 00 from 10:00 to 16:00. www.cabshropshire.org.uk/get-advice/ You can access information at www.citizensadvice.org.uk 24 hours a day 7 days a week.
Citizens Advice is celebrating 80 years of service across England and Wales on 4 September 2019. The charity was formed at the onset of World War II. It originally helped people deal with the impacts of war, such as rationing, evacuation and losing their home in the Blitz. In its 80 years of service, the […]
There’s no typical scam victim – it can happen to anybody. People who think they have, or are being, scammed online can get help through @CitizensAdvice Scams Action by: 📞 calling 0300 330 3003 to get help from advisers trained on online scams 💬 using our web chat service to get preventative advice or next […]
Citizens Advice Shropshire finds only 49% of people in the West Midlands report scams. 51% of people in the West Midlands have been approached by a scammer in the last two years finds Citizens Advice Shropshire. Worryingly, of those targeted, only 49% of people spoke to anyone about it. Under the slogan “Stop, report, talk: […]
On 15th January this year Government announced a change in the law which will see the right to Pension Credit and Housing Benefit withdrawn from future claimants with a partner who hasn’t yet reached their own pensionable age. Age UK and Citizens Advice are deeply concerned about the changes. AgeUK have started actively campaigning at […]
From Monday 4th March drop in sessions will run from 10:00 -12:30. We will open again at 13:30 for pre-booked appointments only. We are making these changes because of feedback you’ve given, telling us you would like better access to our phone service and timed appointments. Go to www.cabshropshire.org.uk/get-advice/ for our current opening times and locations, […]
Find out about financial abuse and how to prevent it by watching the video below. This is a short animation created for Citizens Advice Telford & Wrekin and Citizens Advice Shropshire, funded by members of the Insurance Institute for Shropshire & Mid-Wales; and developed in collaboration between Matrix Capital and the Telford & Wrekin Safeguarding […]
