Ways to get advice
- online via citizensadvice.org.uk
- on the telephone
Check our news page for any temporary changes to our telephone and opening hours.
Universal Credit: Help to claim – we can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Find out more here.
Adviceline Shropshire: 0808 278 7894
Text phone: 18001 0800 144 8884
Telephone advice is available: Monday to Friday 10:00 to 16:00
Citizens Advice Consumer Helpline: 0808 223 1133
Text phone: 18001 0808 223 1133
Consumer helpline is available: Monday to Friday 9:00 to 17:00
All of our offices are currently closed to the public
All of our outreaches are currently closed to the public