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Category: News

What to do in a flood

Storm Dennis has brought flooding across Shropshire and flood warnings remain in place. Click here for Government guidance on what to do before, during and after a flood. If you’re worried what to do if your rented home is at risk of damage or flooding, our advice can help

IASS update – the Shropshire Local Area will be inspected by Ofsted and CQC next week

The Shropshire Local Area will be inspected by Ofsted and CQC next week. This is part of a plan of inspections nationally, most authorities having been inspected at least once since the education reforms in September 2014. The inspection will evaluate how effectively the local area: identifies children and young people who have special educational […]

We are looking for volunteers – come along to a February information and recruitment day

Help us make a real difference to people in your community If you are interested in volunteering we have opportunities available in Ludlow, Oswestry and Shrewsbury. If you want to find out more, why not come along to an open day. Ludlow open day Shrewsbury open day Places available. 11th February 10:30 – 15:00Ludlow Youth Centre Lower Galdeford […]

We’re braced for the busiest time of year for debt advice

We are expecting around 150 people to seek advice for debt concerns in January, including problems relating to council tax arrears, credit card debt, rent arrears, and unsecured loans. Analysis of national Citizens Advice data over a 12-month period reveals that on a single day – 29 January 2019 – Citizens Advice offices helped 2,776 […]

Christmas opening hours

We’ll be closed during the festive period from 24th December 2019 – 2nd January 2020 We’ll open in Shrewsbury & Oswestry on 2nd January at 10:00 am We’ll open in Ludlow on 3rd January  at 10 am Our adviceline telephone service will close at 1pm on 24th December until 27th and 30th December where a […]

Top tips for safe and savvy consumers on Black Friday

In the last year, the Citizens Advice consumer service has dealt with almost half a million consumer-related issues like faulty washing machines, undelivered parcels and fake designer goods. Over 50,000 of these were during November 2018, by far the busiest month for the consumer service. Black Friday and Cyber Monday mark the busiest shopping weekend […]

Issues with Adviceline telephone service 15.11.19

❗️We’re experiencing issues with our Adviceline telephone system today and we apologise for any inconvenience this may cause you. Information and advice are available online at ❗️

Trustees’ week 2019

It’s thanks to the leadership, governance and support of our trustees that, together, we’re able to help people find a way forward.

Ludlow office closed 16th September

We’re closed in #Ludlow on Monday 16th September. We will open as normal in Ludlow on Wednesday 18th September. You can contact our telephone Adviceline service on 03444 99 11 00 from 10:00 to 16:00. You can access information at 24 hours a day 7 days a week.