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Citizens Advice Shropshire

Welcome to Citizens Advice Shropshire

To access information and advice:

FREE Shropshire Adviceline:

0808 278 7894 (Mon-Fri 10 am to 4 pm)

Specialist Debt team:

01743 280019 (Mon-Fri 10 am to 4 pm)

FREE Citizens Advice Consumer Helpline:
0808 223 1133

FREE Universal Credit: Help to claim:

0800 144 8 444

Or visit:

For more ways to access our service go to the

get advice page.

Equity Diversity and Inclusion

When we say we are here for everyone, whoever they are and whatever their problem, we mean it - and we recognise that not everyone is the same. Equality, diversity and inclusion are in our DNA and therefore at the heart of our work.

Our advice is for everyone and we design our services to work for a range of needs, including those with the most complex problems or where the number of people affected is small.

As part this work, we were the first organisation to sign up for “The Covenant” - a project from
Safe Ageing No Discrimination (SAND).

Worrying about cost of living?

If you don't have enough money to live on, you might be able to get support.

You're not alone. Don't delay reaching out if you're struggling. We're here to help.

  • Get help with the cost of living
  • Shropshire Council cost of living help
  • 'Worrying about money?' leaflet
  • Shropshire Information Advice & Support Service for SEND

    Free, confidential and impartial information, advice and support for children, young people (0 to 25) and their parents and carers about special educational needs and disabilities (SEND), including social care and health. For more information...


    One day you might need us, right now we need you.

    Donate now

    Find out more on our donations page.


    We use our clients' experience and stories to campaign for positive change.

    With over 7,000 clients each year this evidence is hard to ignore.

    We speak up about the policies and services that cause people problems