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Citizens Advice Shropshire

Citizens Advice Shropshire – still here to help you

For the safety of everyone you can’t visit our offices, but we can still help you:

  • On the web:
  • On the phone: Adviceline Shropshire:
    0808 278 7894 (Mon-Fri 10am to 4pm)
    Text phone: 18001 0800 144 8884
    (All calls are free from landlines and mobile phones)

  • Citizens Advice Consumer Helpline: 0808 223 1133
    Text phone: 18001 0808 223 1133

Universal Credit: Help to claim – we can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Find out more here.

My Money Matters

My money matters is a community focused project that helps people with budgeting and managing their household finances. It is delivered in the three parishes area of Gobowen, Weston Rhyn and St Martins.

You can contact Community Adviser Karen Williams on 07526169305 to arrange telephone advice.

Timetable is available here.


Due to Coronavirus we will be delivering telephone advice until further notice.

We plan to reopen the service at a later date but do not know at this time when that may be. We apologise for any inconvenience caused.

Get advice

Shropshire Information Advice & Support Service for SEND

Free, confidential and impartial information, advice and support for children, young people (0 to 25) and their parents and carers about special educational needs and disabilities (SEND), including social care and health. For more information...


One day you might need us, right now we need you.

Donate now

Find out more on our donations page.


We use our clients' experience and stories to campaign for positive change.

With over 7,000 clients each year this evidence is hard to ignore.

We speak up about the policies and services that cause people problems