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Posts by: Elizabeth Miller

Christmas opening hours

We’ll be closed during the festive period from 24th December 2019 – 2nd January 2020 We’ll open in Shrewsbury & Oswestry on 2nd January at 10:00 am We’ll open in Ludlow on 3rd January  at 10 am Our adviceline telephone service will close at 1pm on 24th December until 27th and 30th December where a […]

Top tips for safe and savvy consumers on Black Friday

In the last year, the Citizens Advice consumer service has dealt with almost half a million consumer-related issues like faulty washing machines, undelivered parcels and fake designer goods. Over 50,000 of these were during November 2018, by far the busiest month for the consumer service. Black Friday and Cyber Monday mark the busiest shopping weekend […]

Issues with Adviceline telephone service 15.11.19

❗️We’re experiencing issues with our Adviceline telephone system today and we apologise for any inconvenience this may cause you. Information and advice are available online at ❗️

Trustees’ week 2019

It’s thanks to the leadership, governance and support of our trustees that, together, we’re able to help people find a way forward.

Ludlow office closed 16th September

We’re closed in #Ludlow on Monday 16th September. We will open as normal in Ludlow on Wednesday 18th September. You can contact our telephone Adviceline service on 03444 99 11 00 from 10:00 to 16:00. You can access information at 24 hours a day 7 days a week.

Citizens Advice Shropshire marks its 80th year

Citizens Advice is celebrating 80 years of service across England and Wales on 4 September 2019. The charity was formed at the onset of World War II. It originally helped people deal with the impacts of war, such as rationing, evacuation and losing their home in the Blitz. In its 80 years of service, the […]

Volunteer open day 12th September in Oswestry

Help us make a real difference to people in your community If you are interested in volunteering in Oswestry and want to find out more, why not come along to our open day at our Oswestry branch on 12th September 2019. The open day will run between 10am and 2:30pm and include: A talk on […]

Get help with online scams

There’s no typical scam victim – it can happen to anybody. People who think they have, or are being, scammed online can get help through @CitizensAdvice Scams Action by: 📞 calling 0300 330 3003 to get help from advisers trained on online scams    💬 using our web chat service to get preventative advice or next […]

Stop, report, talk: Be #scamaware

Citizens Advice Shropshire finds only 49% of people in the West Midlands report scams. 51% of people in the West Midlands have been approached by a scammer in the last two years finds Citizens Advice Shropshire. Worryingly, of those targeted, only 49% of people spoke to anyone about it. Under the slogan “Stop, report, talk: […]