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Posts by: Dawn

Job opportunity – Telephone Assessor / Trainee Telephone Assessor

Are you passionate about making a difference, making society fairer and working for an organisation that values diversity, promotes equality and challenges discrimination?If so, you can help us. We are looking to employ a Telephone Assessor/ Trainee Telephone Assessor Salary: £23,946 – £ 24,914 FTE depending on experience + Pension ContributionContract: Full time 37 hours […]

Whitchurch Outreach Temporarily Closed

8 September 2023: Due to building safety issues, some parts of Whitchurch Civic Centre are closed to the public for the time being, so the weekly information drop-in session is not currently running. To find out other ways to access information and advice go to get advice page

Pension Wise is now part of MoneyHelper

Pension Wise is now part of MoneyHelper. MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper. Find out more about getting #pensions guidance at If you’re over 50 get free, impartial guidance about your defined […]

Want to volunteer for Citizens Advice Shropshire?

Places are available on our information and recruitment sessions in 2017. These will be at: Shrewsbury office  (15 College Hill, Shrewsbury SY1 1LY) on Wednesday 18th January 2017 10-2.30 pm. Oswestry office (34 Arthur Street, Oswestry, SY11 1JN) on Wednesday 26th January 2017, 10-2:30pm

Citizens Advice Shropshire encourages over 50s to get to grips with their pension

The average age of people in Shropshire getting help with their pension is 60 despite free guidance being available for anyone over 50, reveals the Pension Wise team at Citizens Advice Shropshire. This means people could be planning their retirement finances 10 years before finishing work, to make sure they have the right money to […]

Oswestry and Ludlow closure Wednesday 16th March

Our Ludlow and Oswestry offices will be closed on Wednesday 16th March. Ludlow will be open again on 17th March & Oswestry will open as normal on 18th March. We apologise for any inconvenience caused.

Citizens Advice Shropshire clears up pension jargon baffling consumers

“Flexi-access drawdown”, “open market option” and “safeguarded benefits” are some of the pension terms most confusing for consumers, reveals Citizens Advice Shropshire The local charity, which delivers face to face Pension Wise appointments in Shropshire, says people would find it easier to understand their pensions if the industry used simple, standard language to describe their […]

Welfare Reform and Working People Survey

  How would you cope with £100 less a month? Throughout February – March 2016 we are inviting local people to take part in research. With recent suggested changes to Tax Credits and actual changes to Universal Credit making the headlines, welfare reform will begin to directly affect the incomes of many working people in […]