Citizens Advice Shropshire is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice Shropshire will treat your personal information as confidential and your details will not be given or sold to anyone.
We will use the information collected on-line to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.
- track aspects of user visits, including the length of a user’s visit, their browser, geographic location and the use of the search facility on this website
- remember users selected contrast and/or text resizing style preferences for this website
- record a user’s video preferences for our YouTube videos viewed on this website.
Cookie name, purpose and expiry details
|__utma||Used to determine unique visitors to this site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.†||2 years from set/update|
|__utmc||Used to determine whether or not to establish a new session for the user.†||At end of session|
|contrast||Stores user’s colour scheme preference.||4 weeks|
|cookies||Stops the banner message about cookies showing on every page.||1 year|
|fontsize||Stores the user’s font size preference.|
*cookie – a bit of information kept on a user’s computer.
† For more information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
How you can manage or delete cookies
If you wish to restrict or block web browser cookies, the Help function within your browser should tell you how. Alternatively, these sites can provide more information on how to do this:
Your personal information
When you provide Citizens Advice Shropshire with personal information, for example, when using the feedback or volunteer request forms, we take steps to ensure that your information is treated securely.