Looking for advice? »

Citizens Advice Shropshire provides advice on many topics including debt, welfare benefits and housing. By doing so, we help thousands of people to solve their problems each year.

How to get advice…

Campaigning »

Citizens Advice Shropshire advises everyone – including policy and law makers. We build on our work for individuals by campaigning for change to improve the situation for many.


Find out more…

Shropshire IASS »

Free, confidential and impartial information, advice and support for young people, (up to 25) and parents/carers of children who have Special Education Needs and Disabilities, including health and social care. Find out more…

Pension Wise

Are you aged 50 or over with a Pension based on how much has been paid into your pot (a Defined Contribution)? Would you like free, impartial, and confidential guidance about the options available for your pension? Find out more…


Oswestry & Ludlow closure 19th October


Our Ludlow and Oswestry offices will be closed on Wednesday 19th October. There will be a very limited Adviceline service. We will be open as usual from Thursday 20th October.


Please accept our apologies for any inconvenience caused.

Now more than ever »

The Local Giving butterfly


 You can now donate online to Citizens Advice Shropshire by visiting localgiving.com


For other ways of donating to us, have a look at our donations page.

Research & Campaigns newsletter


Catch up on the work we’ve been doing locally to improve the policies and practices that affect peoples’ lives.

Help us with our research

If you’re elderly, disabled or have an illness, or are a Carer for someone who is, you could help us with our research.



Beware imposter ‘CAB’ cold callers

Citizens Advice Shropshire has become aware that impostors claiming to be from the CAB ringing about debt problems are cold calling people in Shropshire.


Find out more here…

British Sign Language »

The logo for the British Sign Language

Did you know that Citizens Advice has information in British Sign Language?  Find out more… Our Adviceline is also available via Text Relay on 03444 111445.

Welfare reform & working people research

A big thank you to all the Shropshire residents who helped us with our research on welfare reform and working people earlier in 2016.


We asked people about their jobs, their finances and their wider lives. We find that many are already concerned about their financial security.


 Read the key findings here.