Looking for advice? »

Citizens Advice Shropshire provides advice on many topics including debt, welfare benefits and housing. By doing so, we help thousands of people to solve their problems each year.

How to get advice…

Campaigning »

Citizens Advice Shropshire advises everyone – including policy and law makers. We build on our work for individuals by campaigning for change to improve the situation for many.


Find out more…

Shropshire IASS »

Free, confidential and impartial information, advice and support for young people, (up to 25) and parents/carers of children who have Special Education Needs and Disabilities, including health and social care. Find out more…

Pension Wise

Are you aged 50 or over with a Pension based on how much has been paid into your pot (a Defined Contribution)? Would you like free, impartial, and confidential guidance about the options available for your pension? Find out more…


Now more than ever »


One day you might need us, right now we need you.




 You can donate to us by visiting our BT My Donate.



For other ways of donating to us, have a look at our donations page.

Research & Campaigns newsletter


Catch up on the work we’ve been doing locally to improve the policies and practices that affect peoples’ lives.

Want to volunteer with us?

Places available on our information & recruitment sessions at our Shrewsbury and Oswestry offices in January.


Find out more

We will never cold call you

The only time you’ll ever receive a call from us is if you’re expecting one.

We have been made aware that people have been telephoned by someone offering debt advice stating they are from Citizens Advice.


If you receive a suspicious call report it to Action Fraud online or call 0300 123 2040

British Sign Language »

The logo for the British Sign Language

Did you know that Citizens Advice has information in British Sign Language?  Find out more… Our Adviceline is also available via Text Relay on 03444 111445.

Other News »

Our Shrewsbury and Oswestry office will be closed and there will be no Adviceline on

Tuesday 24th January 2017

We apologise for any inconvenience caused