Looking for advice? »

Citizens Advice Shropshire provides advice on many topics including debt, welfare benefits and housing. By doing so, we help thousands of people to solve their problems each year.

How to get advice…

Campaigning »

Citizens Advice Shropshire advises everyone – including policy and law makers. We build on our work for individuals by campaigning for change to improve the situation for many.


Find out more…

Shropshire IASS »

Free, confidential and impartial information, advice and support for young people, (up to 25) and parents/carers of children who have Special Education Needs and Disabilities, including health and social care. Find out more…

Pension Wise

Are you aged 50 or over with a Pension based on how much has been paid into your pot (a Defined Contribution)? Would you like free, impartial, and confidential guidance about the options available for your pension? Find out more…


Now more than ever »


One day you might need us, right now we need you.




 You can donate to us by visiting our BT My Donate.



For other ways of donating to us, have a look at our donations page.

National consumer week 2016


We’re taking part in National Consumer Week 2016.


Find out more by visiting the Citizens Advice website.




Help us with our research

If you’re elderly, disabled or have an illness, or are a Carer for someone who is, you could help us with our research.



We will never cold call you

The only time you’ll ever receive a call from us is if you’re expecting one.


We’ll never cold call you.


If you receive a suspicious call please report it to

Action Fraud online or call 0300 123 2040

British Sign Language »

The logo for the British Sign Language

Did you know that Citizens Advice has information in British Sign Language?  Find out more… Our Adviceline is also available via Text Relay on 03444 111445.

Welfare reform & working people research

A big thank you to all the Shropshire residents who helped us with our research on welfare reform and working people earlier in 2016.


We asked people about their jobs, their finances and their wider lives. We find that many are already concerned about their financial security.


 Read the key findings here.